About Me
Overall, 4.1 Years of Technical Experience with expertise ITSM,HRSD,ITOM,ITAM, ITIL,CSM
Overall, 4.1 years of experience with Service Now application development and administration.
Experience on various IT Services of Service Now tool like Incident and Problem Management, Service Catalog Requests, Configuration Management, Knowledge Management, Reporting, Asset Management, change management, Integration with Web Services, Reporting, discovery and service orchestration.
Knowledge on creation and configuration of service catalogs , email notifications, Inbound actions, user interfaces, workflows, data imports and exports, business rules driven user interfaces and attributes, home Pages and reports.
Good Knowledge and understanding of ITSM/ITIL, CSM, best practices.
Hands on experience workflows and flow designers.
Experience in integrating tools in Service Now and other similar tools using Mid Server, web services, email.
Creating scheduled tasks, monitoring the ticket queues an
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$6/hr
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