california, USA
Application Support Engineer
Local Time - 06:06 PM
About Me
HI There,
My self Balaji I have 9+ Years of Experience in to L1,L2,L3 As application Support Engineer i do support Web application,Mobile APP,Desktop App,
1. I do interact with users And Escalate the issues with L3,
2.I do create Jira for the issues.
3.i do coordinate with developers and QA team.
4. i do monitor Team.
5.i do involving in RCA.
6. I have experience on Tools jira,ITSM,Citricx,ITIL,L1,L2,L3
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$10/hr
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