About Me
Results driven customer support and team management professional with over 5 years of experience
delivering exceptional service and operational excellence. Proven ability to lead and mentor teams,
implement process optimization, and drive productivity to exceed performance benchmarks. Skilled in
stakeholder management, workforce analytics, and fostering collaboration. Adept at SLA management
and issue resolution, with a commitment to achieving organizational success. Seeking a Team Lead
role to leverage leadership expertise, data driven decision making, and a focus on continuous
improvement.
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$11/hr
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