About Me
An astute professional with 5+ years of experience in e-Commerce customer support and 1 Year 4 Months in Telecom Projects. Experienced in handling different type of Projects and Processes as an individual as well as a team.
Projects and process have worked for -
1. Amazon US Customer Support - As a practitioner
2. eBay AU Customer Support - As Assistant Manager
3. BharatNet BharatNet is an ambitious program conceived by the Government
of India to provide broadband connectivity to all Villages - As Deputy Manager
An Overview of responsibility and contribution
- Planning & Execution: Planning and execution of month on month targets to ensure successful and on-time completion/handover of the project without any punch point.
- Operations & Maintenance: 24*7 Maintenance of OFC routes of more than 6000 KM that includes above 1500 GP to ensure uninterrupted services.
- Team Management: Effectively interfacing with people at all levels, managing healthy work environment.
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