Lagos, Nigeria
Virtual Assistant/Customer service Support
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Local Time - 06:14 AM
About Me
As a Virtual assistant/customer service Support, who has a vast knowledge in this field. I am offering you Strong IT skills, Ability to convey information clearly and listen actively to customers concerns and inquiries. Effective communication builds rapport and ensures customers feel heard.
Empathy: Demonstrating understanding and empathy towards customers situations and concerns, even in challenging situations. This helps create a positive customer experience.
Patience: Remaining calm and composed, especially when dealing with frustrated or upset customers. Patience allows for thorough issue resolution without rushing the customer.
Problem Solving: The capacity to analyze issues, identify solutions, and provide quick and effective resolutions to customer problems.
Product Knowledge: A deep understanding of the companys products or services, which enables accurate responses to customer questions and concerns.
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$20/hr
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