Wattala, Sri Lanka
Computing Specialist
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About Me
Wrote a monthly email newsletter to customers that increased website traffic by 35%
Presented in eight company webinars that reached an audience average of 5,000 per session
Implemented new consolidation procedures for monthly and quarterly close, reducing closing time by 30%
Closed 92% of desktop support tickets on the first call without escalation
Completed all projects on time or before deadline, leading to a promotion after 12 months of service
Created monthly PowerPoint presentations to support supervising manager’s report of social media/email campaigns, client engagement and conversion rate to executive team
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$10/hr
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