Avinash Technical

I am writing to apply for the IT Support Engineer / AV Support Specialist position at your
organization. With over 6 years of experience in IT support, desktop services, and audio visual
system management, I bring strong technical expertise and a proven ability to deliver reliable
support in enterprise environments.
In my current role as a Customer Support Engineer & AV Support Specialist at ONGC, I provide
end user IT support, manage incidents through ticketing systems, and maintain conference room
AV technologies. I ensure smooth execution of meetings and corporate events by handling systems
such as Polycom devices, projectors, amplifiers, and collaboration tools.
Previously, I worked with Microsoft India R&D;, where I supported enterprise users using
ServiceNow and handled Windows and Mac environments. I managed AV systems including
Crestron setups and ensured uninterrupted business operations.
I am a quick learner with strong problem solving skills and a commitment to delivering