
About Me
* Key Responsibilities & Achievements
* Managed and supported 300+ VSAT based WAN links across banking branches
and ATMs, maintaining 99.9% network uptime.
* Installed, configured, and validated router and switch configurations for new site
activations and production changes.
* Provided remote L2 / L2.5 technical support to field engineers during
installation, commissioning, and troubleshooting activities.
* Resolved 30+ daily network incidents, including:
* DNS and DHCP failures
* VPN connectivity issues
* Routing faults and link instability
* Slow network performance
* Performed IP addressing, subnetting, static routing, and end to end link
validation for network deployments.
* Conducted LAN/WAN fault isolation using monitoring tools, alerts, logs, and
packet analysis.
* Configured and supported basic firewall policies, NAT rules, and access control
settings to enhance network secur
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