Athulya Krishnan
الشارقة, UAE
IT Desktop support
Local Time - 01:02 PM
About Me
I have hands on experience in providing IT desktop support and managing technical incidents in fast paced environments. From diagnosing hardware and software issues to handling user tickets and conducting remote troubleshooting, I’ve consistently ensured minimal downtime and smooth operations. I’m familiar with incident escalation protocols, SLA tracking, and working across teams to resolve issues quickly and effectively. My approach is not just technical. I also focus on clear communication and user satisfaction, making sure each issue is resolved with both speed and clarity. I take pride in being dependable, solution oriented, and calm under pressure.
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$10/hr
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