Lagos, Nigeria
Virtual Customer Service Support Specialist
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Local Time - 06:34 AM
About Me
Courteous, dependable professional, with over 5 years of experience in providing excellent customer service and support. Well versed in clerical and administrative tasks.
Demonstrated ability to resolve customer complaints, handle high volume phone calls and answer customer inquiries.
Motivated team player experience. Possesses exceptional communication, organisational and multitasking skills. Committed to providing the highest quality service and creating positive customer satisfaction and experience.
Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success.
Dedicated professional with experience in providing technical support to end users in a corporate environment.
Skilled in the use of Knowledge Management Tools like Google Drive and Dropbox.
Also very efficient in the use of HelpDesk software like Intercom, Zendesk, Hubspot and Zoho Support Suite
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$5/hr
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