I work at their call center and deal with customers exclusively remote, mostly by phone but occasionally over chat and online. I was named “Employee of the Month” in July[removed]This is due to my over 90% rate of customer satisfaction and 60% closing rating when selling a plan. I also am well versed in dealing with customer concerns and complaints, and have been trained in selling and managing more complicated accounts. I further have trained 5 employees.
My experience and natural communication skills make me a uniquely qualified and useful candidate for your customer service department.
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