About Me
Highly skilled and adaptable professional with over 15 years of combined experience in healthcare virtual assistance, quality assurance, customer service, and administrative support. Proven ability to manage patient records, insurance verification, billing, and scheduling in a fast paced virtual environment. A strong communicator with a keen eye for detail, backed by HIPAA certification and extensive training in virtual tools, CRM platforms, and office applications. Dedicated to delivering high quality service and improving operational efficiency in both team based and independent roles.
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