About Me
I have over nine years of experience in customer support, with the last five years focused specifically on providing VoIP technical support, including UcaaS and Ccaas. My role involves setting up and troubleshooting call flow and IP phones.
Throughout my career, I have developed expertise in assisting customers through phone calls and emails. This experience has enhanced my ability to adapt to different communication styles and effectively respond to customers needs.
I can help organize cases and issues, ensuring that customer concerns are clearly identified as product related. I will guide customers toward a resolution and work diligently to resolve their problems.
I look forward to the possibility of working together.
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