, India
Senior Content Writer, Translator, Customer Support voice & non-voice
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Local Time - 11:00 PM
About Me
I have a flair for writing and communication in English. My expertise in writing lies in news and content writing, as I worked for the local newspaper “The Canara Times” and online portal “www.udayavani.com”.
My communication skills include experiences of both UK and US customers, as I worked for customer service support for Capital One credit cards and Citibank Debit cards in “M Source now Mphasis EDS”. Also worked as a direct sales and customer support for a US based website www.wirefly.com.
I have also a long time experience of non voice customer support for “HSBC “. Have dealt with UK, Hongkong, Mexico, US and all Latam Countries’ customers. My job involved finding solutions through emails and calling the concerned team in case of emergencies.
I have been a process trainer in HSBC, Bangalore which involved work for UK, US, Hongkong, Mexico and all Latam countries.
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