IT Help Desk with five years experience and Technical Support background, I am a self-starter and I maintain an exceedingly efficient and professional environment while managing technical problems and resolution answering them via phone calls and email. I am capable of solving problem and work independently with little oversight. I respond to requests from my colleagues and clients in a timely manner and am proficient at prioritizing multiple ongoing projects.
Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the new application/programs.
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