Aranilla Delacruz

Hi I worked in Jeddah, Saudi Arabia for almost 5 years with Al Salam International Hospital as an Insurance Coordinator. I was responsible for sending the requested approvals of our patients to different insurance companies. Those requested approvals are for their medicines, consultations and even for operations. After 2 weeks I arrived here in the Philippines I was able to work in Xerox Philippines as a Customer Service Representative on a non-voice account. I was responsible for attending queries of our customers to their mobile. After knowing the queries we should provide them some of prepared responses and follow up with them if I was able to help them resolve the queries and if not we are responsible to send their problems to our technical support.
-- Since that job was only a 2 month contract, I’ve got the opportunity to work in SPI global as an Editorial Assistant. We assist the Editors with their queries on the journals. We help them proofread and check the articles.