
About Me
HR Technology and HCM Operations Specialist with 3+ years of experience in managing global HRIS processes, workforce
optimization, and HR service delivery. Proven expertise in UKG Pro, Workday, and ServiceNow for employee lifecycle
management, data integrity audits, and compliance with global standards. Skilled in troubleshooting complex system issues,
collaborating with technology partners, and executing root cause analysis for escalations. Adept at developing SOPs, process
documentation, and driving continuous improvement initiatives to streamline HCM operations. Proficient in HR analytics, MS
Excel pivot tables, VLOOKUP, and reporting tools to deliver actionable insights for strategic HR decisions.
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