Aqsa Bashir
Srinagar, India
Client Relations & Support Specialist Fraud & Charge back Support
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Local Time - 10:25 AM
About Me
I am a dedicated and adaptable customer support professional with over 2 years of experience specializing in chargeback dispute resolution, fraud analysis, and multichannel communication across phone, email, and chat. I excel at resolving complex payment disputes while ensuring customer satisfaction and protecting company interests. With strong analytical skills and a solution driven mindset, I thrive in fast paced environments where accuracy, empathy, and clear communication are essential. Experienced in using CRM and AI tools, I am committed to delivering timely solutions, building customer trust, and optimizing workflow to enhance overall client experience and retention.
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$4/hr
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