Anushree

As a UX Researcher:
“I’m a passionate and detail oriented UX Researcher with a background in understanding user behavior and turning insights into product improvements. I transitioned into this field after gaining experience in customer facing roles, which gave me a strong foundation in user empathy and communication. I’ve worked on research projects involving usability testing, interviews, and surveys, and I enjoy collaborating with designers and product teams to create intuitive user experiences. I’m always curious about what motivates users and love solving real world problems through data driven research.”As a Customer Support Executive:
“I have over 7 years of experience in customer support within the medical billing domain, where I’ve handled client queries, resolved billing issues, and ensured customer satisfaction. I’m known for my communication skills, patience, and problem solving ability. I’ve also used tools like Jaguar and Advocate software to manage client accounts.