About Me
I am Anurag Bhatt, a Customer Success and Consulting Leader with 10+ years of experience in SaaS, ERP implementation, and client services. My expertise lies in helping businesses optimize processes, adopt technology effectively, and drive measurable outcomes. Over the years, I have successfully led 50+ end to end ERP/SaaS implementations, managed cross functional teams, and acted as a trusted advisor to clients across education, retail, and fashion industries.
With one Org, I drove a 25% reduction in time to value and achieved 98%+ renewal rates by aligning business goals with technology adoption. Previously, I managed operations and client services in the apparel sector, where I championed ERP adoption, streamlined supply chains, and improved client retention. With certifications in Lean Six Sigma Green Belt and ITIL, I combine strategic thinking with data driven insights to solve complex challenges.
As a freelancer, I bring strong problem solving, client engagement & Project Head.
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$3/hr
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