About Me
Worked as Cisco Tech Engineer and working as LAN/WAN Commissioning & Delivery Engineer.
Primarily help customer diagnose end to end LAN issues and fix network issue.
• I get on call immediately in case of P1 or P2 case and provide resolution/work around.
• I provide troubleshooting assistance over WebEx Call with customer.
• Also help in end to end network configuration on devices. • I help customer with IOS upgrade[removed][removed], also provide standby support. • I assist Cisco customer’s mainly from US, UK, India and others
• I also get on Group call with different teams to diagnose and isolate the issue to fix it.
• Advise customer on Hardware compatibility, IOS compatibility, configuration of the device as per customer's requirement/request.
• We also help with customers analyze unexpected behavior of the devices with relevant Bug or information.
I also perform LAN/WAN commissioning on New/Existing sites as per customer's contract/request. i also help customers d
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