Davao City, Philippines
Virtual Assistant | Customer Service Expert
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Local Time - 10:14 PM
About Me
Well experienced customer service representative for more than 5 years in total working in the BPO industry. Started as an agent for more than 2 years consistent with an above 90% customer satisfaction rating. Got promoted as a Subject Matter Expert and after a year or so got promoted to a Team Leader and worked as a Team Lead for more than 2 years with a team performance rate not going below 95%. Through the span of five years, I have experienced working with clients on various accounts that provide services such as hotel and flight reservations, transportation services, insurance services, and other delivery services.
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