Amulya Queen

With over 8 years and 3 months of dedicated experience in Operations and Customer Interaction within IT services, I have established myself as a proficient TOS Administrator II specializing in fraud detection, risk management, and content moderation. I am recognized for my excellent problem solving abilities, organizational skills, and a self motivated, target oriented approach. Throughout my career, I have consistently excelled in service delivery, combining effective communication, adept presentation skills, and seamless team coordination to drive organizational success. My background includes robust experience in training, mentoring, and knowledge delivery, contributing significantly to team performance and enhancing operational efficiency. As a Trust Safety specialist, I have a proven track record in quality work and people management, ensuring adherence to the highest standards of security and compliance. My expertise includes email writing, thorough account reviews, and precise p