Extensive experience in technical documentation and rich media content
Technical Author: Produced technical documents user manuals, admin/troubleshooting guides for users across domains to save user's time and improve processes.
Content Writer: Authored numerous articles on several topics for websites, brochures, presentations, and training modules. Strong experience in generating search engine optimized content and website analysis.
• ITIL V3 Intermediate – Service Transition
• ITIL V3 Intermediate – Operational Support & Analysis
• Information Mapping Foundation
• Introduction to UX Design – Georgia Institute of Technology
• The Fundamentals of Digital Marketing certification from Google.
Worked for brands:
• BMC Software
• Sungard Solutions
• Wipro Technologies
• Netramind Technologies
• Illusions Online
• Intelenet Global Services
• Schiller Healthcare I Pvt. Ltd.
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