Amit Kumar
Mohali, India
Experienced Customer Service, and Technical Support professional
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Local Time - 08:16 AM
About Me
More than 14 years of experience in Customer service, Technical Support, People Management and Project Management. FOllowing is the brief summary of my career:-
Dell International Services India Pvt Ltd:
I worked here from 2005 to[removed]I handled multiple roles like a Technical Support Associate, Technical Support Coach, Technical Trainer and Team Manager. My career with Dell has been full of learning where I grew from an agent level to a team manager due to exceptional performance at all the stages of my career. I got exposure to technical support, customer service, voice/chat mediums, sales and people management.
Signity Software Solutions and Soft Data Infotech Pvt Ltd:
Worked as a Project Manger from 2013 till[removed]Learned project management in Software Development Mobile apps. Handled multiple projects where I was responsible for the complete project delivery and reporting.
Self Employed as a Professional Trainer for IELTS/Soft Skills since Dec 2017
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$4/hr
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