Amar Appanna

During my tenure at Exide Life Insurance Ltd., I served as a Senior Executive in field operations and customer service for over three years. My responsibilities included customer interaction, retention, and revenue generation through renewals. Additionally, I handled complex tasks such as primary level underwriting, reconciliation of cash and cheques, and internal branch administration. This role honed my problem solving skills and my ability to manage multiple tasks efficiently. Following this, I transitioned to a Team Lead position at Vidal Health Insurance TPA Ltd., where I managed a team of[removed]executives. I was responsible for ensuring excellent customer service, handling escalations, and maintaining team performance through regular meetings and training. This experience strengthened my leadership abilities and my aptitude for fostering a collaborative team environment.
Throughout my career, I have been recognized for my dedication and performance, receiving multiple awards.