Alvaro Polaczek
Apiaí, Brazil
Virtual Assistant/Customer Support
-
Local Time - 03:15 AM
About Me
Experienced Customer Support Specialist with a proven track record in delivering exceptional service in fast paced environments. With a strong background in the cryptocurrency sector at Mercado Bitcoin, I have honed my skills in customer service, sales, and technical support, ensuring client satisfaction and efficient problem resolution.
Customer Service: Expertise in managing and resolving customer inquiries and issues, ensuring high levels of customer satisfaction.
Sales Support: Proficient in assisting customers with purchasing decisions and providing detailed information on products and services.
Technical Support: Adept at troubleshooting technical issues and guiding customers through solutions.
Live Chat and CRM Software: Extensive experience with live chat tools and CRM systems like Zendesk, enhancing customer interaction efficiency.
Social Media: Competent in using social media platforms for customer engagement and support.
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$5/hr
Total Earnings
$ 0
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0
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