Ali Raza

The role involves performing outbound and inbound calls in a professional and efficient manner, primarily focusing on Cold Calling, BPO Calling, appointment setting / scheduling and Customer Care Calling. Responsibilities include generating leads, promoting products or services, resolving customer inquiries, and ensuring customer satisfaction. The ideal candidate should possess excellent communication skills, a customer centric approach, and the ability to handle objections while maintaining a positive attitude. This position requires meeting performance targets, adhering to scripts or guidelines, and maintaining accurate records of interactions. Experience in sales, real estate, cold calling, appointment setting/scheduling, customer service, or telemarketing is preferred, along with the ability to work in a fast paced, target driven environment.
Accurate and right data entry.
Ability to work independently.
Editing and balance skills.
using experience auto dialers and CRMs like VICI,