About Me
Alex Augustine experience and goals are centered around creating the right experience for Customers, and utilizing a variety of channels to reach them. In current and former roles Alex have worked to use new technologies to better understand and assist organizations in improving processes and tools to ensure first contact resolution and improved Customer Satisfaction.
Versatile in IT solutions, with 4 years and still counting ‘experience in IT Support, video conferencing, Microsoft 365, cybersecurity, networking, software and hardware installation, server.
His an Exemplary IT Project Leader with an unwavering passion for Excellence and Quality.
Currently, Alex is working on Information technology to better measure, understand and assist Customers. Doing so, we are defining the next generation of Client Services.
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$30/hr
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