
About Me
I am a confident and dependable professional with extensive experience in sales and customer support. Throughout my career, I have consistently achieved high levels of customer satisfaction while thriving in fast paced environments. Being a native English speaker, I am well versed in remote work and flexible with any time zone.
I am proficient in utilizing MS Office Suite, Google Suite, and various CRM software such as Zoho and Zendesk. My expertise lies in nurturing enduring customer relationships that foster repeat business. Moreover, I excel in communication through phone calls, emails, and video conferencing.
As a customer service agent, I managed a large volume of inbound and outbound calls, conducted lead qualification, and handled appointment scheduling, rescheduling, and cancellations.
My experience has honed skills including empathy, active listening, problem solving, attention to detail, multitasking, effective time management and lots more.
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$30/hr
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