Quezon City, Philippines
Customer Service Specialist
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About Me
I am confident that my skills and experience align perfectly with the requirements outlined in your posting. With over 12 years of experience in customer service and technical support roles, I have developed a strong foundation in delivering exceptional customer experiences. In my current role at Teletech, I have been assisting customers with their mobile, landline, and broadband concerns, ensuring prompt and effective resolutions. I am well versed in handling customer inquiries, navigating through complex issues, and providing accurate information. During my tenure at AIA Philippines, I honed my ability to build rapport with clients and offer tailored solutions to meet their insurance needs. I possess excellent communication skills, both verbal and written, and I am adept at explaining complex concepts in a clear and concise manner. My experience as a technical support agent at 24/7 Customer Philippines Inc and Startek equipped me with the skills to troubleshoot technical issues.
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