Pune, India
Overall 8 years of experience in Business Process Implementation as Se
Local Time - 05:47 PM
About Me
Overall 8 years of experience in Business Process Implementation as Senior Process Associate.
● Proven ability to effectively produce results for investigating root causes of individual
and departmental performance issues and work with team members to agree upon
corrective action e.g. training, etc..
● Proactively makes recommendations on how to enhance customer satisfaction, and
improve operational effectiveness and efficiency.
● Proficiency in managing time effectively, meeting personal goals and working effectively with other
members ofthe distribution team.
● Other duties and special projects that are assigned by management.
● Operates autonomously. Audits cases and provides feedback without the review or
input of Consumer Relations, except in very unusual situations.
● Ample knowledge of creating and monitoring the processing checklists and calendars
Works with management to set daily priorities to ensure prompt and efficient service..
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