
About Me
I am an experienced professional with a strong background in customer service, business development, and technical support. Throughout my career, Ive honed my skills in handling inbound and outbound communications via chat, email, and phone, efficiently resolving customer queries while maintaining high satisfaction levels. My tenure at BYJUS, where I managed customer interactions and converted leads into potential clients, has equipped me to build and maintain healthy customer relationships. With proficiency in CRM systems, including Salesforce, and a commitment to delivering exceptional service, I excel in providing accurate and timely solutions to customer inquiries. My adaptability, strong communication skills, and dedication to continuous improvement make me an asset in any chat support role.
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