Akash Karmakar
Gurugram, India
Associate
-
Local Time - 03:33 PM
About Me
Hello, Im Akash Karmakar I am from Kolkata. I have completed my schooling in 2015 at Kamarhati sagar dutt free high school. I have completed my graduation in 2018 at Techno India University. From 2018 to 2020 doing event management. After that, I got an opportunity to work with tech Mahindra in 2021 and I bring a wealth of experience to the table. As a seasoned Subject Matter Expert, I have demonstrated expertise in team management, ensuring timely logins, conducting impactful hygiene audits, and providing constructive feedback to enhance overall performance. My commitment to improving customer satisfaction and process efficiency is evident in my track record of driving CSAT and PCD scores. I am adept at analyzing data through Excel sheets and excel in facilitating skill enhancement through targeted training sessions. In previous roles, I have consistently delivered solutions to customer problems through effective communication in inbound calls.
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$2/hr
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