Santa Clara, USA
Implementation Manager
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About Me
I have been working as Customer Implementation Manager from last four years which is similar to the Customer Success Deliver Manager where I frequently am in touch with the customer and coordinate with various teams to manage the end to end implementation from onboard to the adoption of the SaaS application for customers and third-party vendors.
I am concurrently managing and supporting the implementation of[removed]new and existing clients worldwide working with Customer success and product management team to deliver precise, high-quality specs to development team working with engineering through delivery. Moreover, I collaborated on the tracking and reporting on key metrics post-launch using data analysis techniques to provide key metrics to both internal and customer audiences constantly solving new problems and helping the product team to improve our products based on clients feedback and technology developments
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$30/hr
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