Quality SQA, SEPG & Auditing ~ Process Engineering ~ Project Management ~ ITIL Process
~ Six Sigma Lean / Green / Black ~ Process Performance
Experience in CMMI L5 1.3 DEV, CMMI L5 1.3 SVC, ISO 20000, ISO 9001:2008, ITIL V2/V3, ISO 27001:2005
Participated in Internal Auditing for CMMI 1.3 SVC / ISO 9001:2008 processes and SCAMPI B&C.
Participated/Trained ATM in external re-certification of CMMI 1.3 SVC by QAI.
Experience in Automation of process and developing internal tools for data analysis and reporting.
Implemented Six Sigma Lean / Green / Black in Projects and corporate functions.
Motivated by internal standards of performance to deliver quality results.
Exposure in IT domain across various facets of Analysis, Process Streamlining, Program Management, People Leadership, Technical Support, Customer Support and Systems Integration.
Active stakeholder participation and sponsorship establishment through integrated Change Management approach.
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