About Me
Experienced Customer Success and hospitality professional with over 5 years managing guest and customer services effectively. Achieved success in enhancing guest satisfaction, exceeding revenue targets, tackling complex challenges, and leading high performing teams. Proficiently operated hotel management and CRM software, including Zoho Sales IQ, Ezee, Hotel Logix, and MS Office. Accomplished team leader, skilled in staff training and supervision, and adept at problem solving and conflict resolution.
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$20/hr
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