Aira Magpantay

Hello! My Name is Aira Magpantay and I am from the Philippines. I am fluent in speaking and writing in English as Ive studied in different English schools.

Thank you for checking out my profile, here is a quick overview of my skills and strengths. I am well organized, efficient, and self motivated professional that thrives on innovation and overcoming challenges, learning new skills, and encouraging growth in those around me. I have worked in the customer service industry for 6 years.

I know how to manage inquiries like cancellations, returns, replacement, shipping, refund, and other questions related as I have worked as a Chat and email support for Minted.com, Email support for a company in Lithuania.

I have experience handling inbound and outbound calls as I have worked for a company in Columbus Ohio before the pandemic to assist customers concerns.

I am also knowledgeable in using google sheets, Microsoft Office, and other tools for administrative tasks. If you want me to use