About Me
Experienced IT Support Engineer adept at utilizing tools such as Jira and Zendesk for efficient ticket management. Familiar with Git for version control in web development, ensuring code management accuracy. Possesses strong Linux command line skills for server administration and management. Well versed in SQL for database management and queries. Prioritizes security using antivirus programs and firewalls. Experienced with documentation platforms like Confluence and CRM systems, contributing to streamlined support processes. Strong problem solving skills make me a valuable asset in minimizing downtime and enhancing organizational efficiency.
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