About Me
A Motivated and Value Driven Customer Service Representative with 7+ years’ experience working in call centers, performing functions from sales and tech support to customer care. Proven ability to build and solidify customer relationships, develop client loyalty, and increase customer retention rate by 47%. Familiar with major customer service software like HubSpot, Slack, Zendesk, Freshdesk, etc excellent at conflict resolution, leadership, oral and written communication and organizational and analytical skills in a way that improves processes and enhances employee and customer satisfaction rates.
• Highly accurate data entry clerk with efficiency on 10 Key Typing Speed of 15,000 KPH with zero errors. Maintained 99% accuracy in two fast paced data entry positions, entering[removed]records per day.
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$25/hr
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