
About Me
I am a dedicated Server Support Engineer with hands on experience in providing L1/L2 technical support for Microsoft 365 services and Windows Server environments. Skilled in troubleshooting Outlook, Exchange Online, Teams, and SharePoint issues, managing Active Directory, DNS, DHCP, and virtual machines using Hyper V. Experienced in user onboarding, license management, backup solutions, and remote support tools. Adept at resolving technical issues promptly while maintaining clear documentation and collaborating with senior engineers to escalate complex problems.
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