About Me
As a Technical Support Specialist at Appy Pie, I help clients create and troubleshoot their own apps using the platforms features and tools. I have proven skills in API and Firebase problem solving, app testing, and front end development, and I have resolved over 500 technical issues in the past year, achieving a 95% customer satisfaction rate.
I have a strong background in customer service and marketing, with previous experience as a Customer Support Specialist at Amazon B&S Academy and a Customer Support Representative at Relevel by Unacademy. I supported career transitions and enhanced user experiences for thousands of learners and professionals across various domains and industries. I hold a PGDM in International Business from ISMR and a BBA in Business Administration and Management from Arcade Business College. I am committed to delivering exceptional service and building strong client relationships, and I am always eager to learn new skills and technologies.
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