Chennai, India
Microsoft Dynamics CRM Functional Consultant
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About Me
• Having 9+ Years of experience in Microsoft Dynamics CRM as a Functional consultant.
• Good understanding in Microsoft dynamics CRM modules: Sales, Marketing.
• Having Work experience with Workflow Creation.
• Excellent communication, interpersonal, team building skills and an ability to interact with people from all levels of business.
• Having work experience in Service Now ticketing tool.
• Having experience with Business rules and Business Process flows.
• Good experience in customizing entities and attributes, customizing forms and views, customizing Relationships.
• Having involved in client meetings for requirement understanding.
• Implementing on security roles, with access and privileges levels, with different security models.
• Have good experience on service management and Knowledge articles.
• Worked with Security Modules of the Microsoft Dynamics CRM.
• Having work experience on Solution Management.
• Having Strong Experience with Customization and configuration.
• Work
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