Delhi, India
Professional Service Sale Manager / Customer Technical Support Manager
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Local Time - 08:29 PM
About Me
Myself Abhishek Agrawal had been worked as Consultant Global Technical Support and Operation Team Heading Global Technical Support Team of Haivision Inc, Canada and acquired origination Aviwest Inc, France as well on contractual employment till Sepember23.
I’m having 21 years professional exposure in total with various function like Professional Service Sale, Tendering Management, Bidding Management, SLA / AMC Management, R.M.A. Management, Authorized Service Partners Management, Service Planning, Ticket and escalation Management, Remotely / Onsite Troubleshooting, Problem Solving, C SAT, CRM, KAM, Customer Service, Technical Assets / Warehouse Management, Technical Internal and External Audit, Contract Negotiation, General Finance rule 2021, Troubleshooting, Continuous Process Improvement, Live License Management, 24x7 Global Technical Support Management though phone, email and remote desktop support, Online KPI Management.
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