

Noida, India
Customer Service Expert | Communication Excellence
Local Time - 11:00 AM
About Me
I am a results driven Customer Service professional with a strong track record of delivering exceptional customer experiences through clear, empathetic, and solution oriented communication. I specialise in managing customer interactions across email, chat, and voice channels while ensuring high satisfaction, quick resolution, and long term client trust. With a keen eye for detail and a customer first mindset, I help businesses reduce response times, resolve escalations efficiently, and maintain a consistent brand voice. I am highly adaptable, process oriented, and comfortable working with diverse customers, global time zones, and fast paced environments.
Key strengths include:
Professional and confident written & verbal communication.
Customer issue resolution and escalation management.
Client relationship and expectation management.
SLA adherence and service quality improvement.
CRM and ticketing system expertise.
My Expertise
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$12/hr
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