About Me
Operations Manager with 10+ years of experience turning complex workflows into smooth, efficient systems. I’ve consistently improved key metrics — boosting CSAT from 65% to 85%+ and cutting ticket response times through smart automation and data driven decisions.
I specialize in process optimization, customer support operations, performance tracking, and building SOPs that make teams faster and more effective. I’ve led large teams, fixed bottlenecks, and introduced tools and automation that improve productivity without adding extra work.
If you need someone who can quickly understand your operations, improve efficiency, and deliver measurable results, I’m here to help. Let’s build systems that run better, smoother, and smarter.
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$6/hr
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