About Me
Functional Consultant having almost 10+ years of experience in IT and IT services industry.
Experience in CRM software implementation, production support, testing, rollout, enhancement.
Business analysis and go live assistance till post implementation support.
Expertise in full Zoho CRM, SAP MM/PP, Siebel CRM, DMS life cycle implementations Sales, Service and Inventory management.
Involved in the requirement gathering, requirement analysis, estimations and new enhancement requests from client.
Collaborate with client team, business process architect and delivery team to drive solution.
Architecture and ensure scalability, optimization and automation.
Prepared business scenarios and functional documents to define the solutions.
Preparation of use cases, test cases, UAT scenarios.
Involvement in UAT, User training and product demonstration
Interfaces with client and obtained all necessary signoff for documents.
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$3/hr
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