Abeer Saeed

I’m a CRM Techno Functional Consultant with 3.5 years of experience in Microsoft Dynamics CRM, Power Apps, Power Automate Flows, and JavaScript. I specialize in designing and implementing customized CRM solutions that streamline business processes, improve user experience, and enhance customer engagement. My work includes developing dashboards, configuring modules like Sales and Customer Service, creating automated workflows with Power Automate, and integrating third party systems. I’ve successfully delivered solutions for clients like Bahrain Development Bank, Arab Financial Services, and Burgan Bank. I’m skilled in requirement gathering, SLA setup, security role configuration, and providing user training and support. A quick learner and strong communicator, consistently deliver high quality, scalable solutions that align with business goals. I’m open to freelance or contract based opportunities where I can contribute my expertise to drive CRM transformation and operational excellence