Abdelrahman Tawfik

With over 7 years of experience in the sales and customer service fields, great communication skills have certainly been crucial for my success!

I started as a customer service rep. for telecom company Vodafone UK, answering customers queries and resolving their issues for 1.5 years. Then I found a better opportunity to be a telesales agent for a housing company, offering hotel accommodation to companies in the US/Canada & all over the world - and became a sales manager in 3 years.

After 4 years in sales, I decided to start working remotely as a freelancer for a better income as well as more time to pursue what I like. I was employed to work remotely as a full-time customer service manager for a company in the US - email/chat/social media support.

I'm a detail-oriented, customer-oriented person, and a very fast learner! I take pride in being a perfectionist and providing the best of my ability to the work I do.

I hope this helps you understand a little bit about me! :