Abbigail Waje

Im Abbigail Waje but you can call me Abbi. Im 25 years old and I live in Guagua, Pampanga. Ive been in the BPO industry for almost 5 years now as a Customer Service Representative in Sutherland then I was transferred to their newly opened account it is a Product Life Cycle support as a Technical support for a year then I was promoted as an SME Subject Matter Expert on this account. I facilitate nesting for newly hired employees. Since its pandemic I decided to leave this company and looked for a work that offers a work from home setup then I got hired in Teletech as a Customer Care in which were accepting multiple chats at a time to provide assistance to help
customer on their orders, bills and network issues. Then this company asks us to go onsite but Im still afraid to do that because I just got birth with my daughter by that time so I decided to look for a permanent work form home set up then I found this company which is the Collective Solution. We do receiving calls from c